Technology-Based Learning and Innovation


UNC Online Team

Diane Horton
UNC Online Proctoring Coordinator | 919-962-4786
The Proctoring Coordinator ensures proctors and proctoring sites meet defined test security and quality standards.  She/he also assists with website design and maintenance, proctor recruiting, and other duties as assigned. Additionally, the Coordinator provides support and guidance to online students, faculty members and proctors that participate in the UNC Online Proctoring Network.

Mandy Dough
UNC Online Service Manager | 252-737-4295
Ms. Dough is responsible for UNC Online customer service, and is the lead for our support interactions with students, prospective students, faculty and other stakeholders. She operates systems for managing relationships with these audiences, measuring performance, and ensuring customer satisfaction.

Kevin Nathanson
UNC Online Product Manager | 919-962-4208
Mr. Nathanson is dedicated to improving the transparency, scalability, and efficiency of UNC Online. He is working to strengthen processes, develop priorities, open dialogue, and lead implementation with all our technology stakeholders, including campus registrars, bursars, distance education directors, IT departments, and testing centers.


UNC Online Fellows

UNC Online Analytics Fellow | 919-962-4901
The Fellow is responsible for data analytics and business intelligence for the team. He/she also oversees UNC Online’s site, aggregating all fully-online programs in the UNC System into a central informational tool to prospective students.

Competency Based Education

Michelle Solér, Ph.D.
Director for Competency Based Education and Assessment | 919-966-3202
Dr. Solér evaluates options, educates and builds consensus, and develops strategy for new, flexible, competency-based programs across the system. We are supporting three innovative campus-driven pilot projects across the state, integrating new models of internship-readiness and experiential learning into online programs. This position is also supporting UNC General Education Council efforts to measure student growth in critical thinking and written communication.

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